Openface Diamond Grillz
Less metal. More menace.
The Openface Diamond Grillz by Ice City bring that raw, skeletal shine — with open-face frames lined in icy stones. It’s clean, it’s flashy, and it lets your natural teeth shine through the drip.
A perfect mix of subtle flex and savage sparkle.
Pairs well with
Openface Diamond Grillz
If you have any questions, you are always welcome to contact us. We'll get back to you as soon as possible, within 24 hours on weekdays.
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Shipping Information
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Customer Support
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FAQ’s
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Contact Us
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FAQs
Please read our FAQs page to find out more.
1. Is ICE CITY jewelry real?
Absolutely. All ICE CITY pieces are made using high-quality materials like 925 sterling silver, solid stainless steel, real gold plating, and genuine diamond dust finishes.
And when it comes to diamonds — we only use real, natural diamonds, never lab-made. You’re getting the real deal, every time.
No fakes, no filters — just authentic ice built to shine, flex, and last 💎
2. How do I know what size to order?
Each product page includes a size guide to help you get the perfect fit. Still unsure? Hit us up at +1 (832) 996-8365 or email icecity.jewelers12@gmail.com — our team’s always happy to help.
3. Do you offer custom pieces?
Yes, we do offer custom pieces! Whether it’s custom grillz, pendants, or one-of-one designs — we got you.
Just reach out to us at +1 (832) 996-8365 or email icecity.jewelers12@gmail.com, and we’ll take it forward from there.
4. How long will it take to receive my order?
All orders are shipped from our Houston, Texas base. We process orders within 2–4 business days.
Estimated delivery times:
- 3–7 business days
- 7–14 business days
You’ll receive a tracking link once your order is shipped.
5. Do you offer returns or exchanges?
Yes, we offer a 7-day return/exchange policy for all non-custom items. Products must be unused and in original condition.
To start a return or exchange, email us at icecity.jewelers12@gmail.com with your Order ID and reason for return.
Note: Worn jewelry or custom-made grillz cannot be returned due to hygiene and personalization.
6. What payment methods do you accept?
We accept a wide range of secure payment options:
- Credit/Debit Cards (Visa, Mastercard, Amex, Discover)
- Apple Pay / Google Pay
- Shop Pay
- PayPal
- Buy Now, Pay Later options like Afterpay, Klarna (subject to availability at checkout)
All transactions are SSL-encrypted and 100% safe.
7. Can I pay in installments or EMI?
Yes! You can pay a portion upfront and split the rest over time using EMI / Buy Now Pay Later services at checkout.
Just select your preferred provider (like Shop Pay Installments, Klarna, or Afterpay) during payment.
8. Is it safe to shop on ICE CITY?
100%. Our website is SSL-secured, and all payment gateways are encrypted. Your personal and payment info stays private and protected.
9. How do I take care of my jewelry?
Keep your ice shining with these tips:
- Avoid water, perfumes, and chemicals
- Wipe with a soft cloth after use
- Store in a dry pouch or box (we provide one with every order)
Proper care = long-lasting drip 🔥
10. Do you ship internationally?
Yes, we ship Worldwide. Shipping rates and estimated delivery times will be calculated at checkout based on your location. Wherever you are, we’ll get your drip to you.
11. Can I change or cancel my order?
If your order hasn’t shipped yet, you can request a change or cancellation.
Contact us immediately at icecity.jewelers12@gmail.com or call +1 (832) 996-8365 — we’ll do our best to make it happen.
12. My item arrived damaged — what should I do?
We got your back. Email icecity.jewelers12@gmail.com within 48 hours of delivery with clear photos of the damage.
We’ll sort it out with either a replacement or refund — no stress.
13. Where is ICE CITY based?
We’re proudly based in Houston, Texas 🇺🇸 — blending that Southern energy with luxury vibes.
Every piece is designed, quality-checked, and shipped from the heart of H-Town.
14. Can I gift ICE CITY jewelry?
Absolutely! ICE CITY pieces make amazing gifts.
To make it extra special, just contact us at +1 (832) 996-8365 or icecity.jewelers12@gmail.com after placing your order.
We’ll handle the gift packaging and can even include a personalized note if you want 🎁